Grievance Officer

1. Purpose

Students, parents, and website users may raise grievances related to admissions counselling, fee communication, campus operations, online access, content accuracy, or personal data handling.

2. Designated Contact

3. Response Timeline

We acknowledge grievances within 3 working days and aim to provide a reasoned response within 15 working days. Complex fee or access issues may require additional verification.

4. Escalation

If unresolved, parties may refer to the process described under Legal Jurisdiction and applicable consumer forums under Indian law.